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Facebook introduces Save, a new bookmarking feature to help tame your News Feed

Jul21
by on July 21, 2014 at 5:00 pm
Posted In: Apps, Around the Web, Insider

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It only happens when you’re in a hurry. You launch Facebook to quickly see what your friends are up to and see something you actually have an interest in exploring. Facebook is making it easier to save those posts with a new bookmarking feature. Today, Facebook introduced Save for Web and mobile. The new feature acts as a bookmark for items you find interesting such as links, places, movies, TV shows and music. The saved items can be accessed later for viewing on the Web or on your mobile device. Plus, you can share any items you’ve Saved with your…

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Payment provider Stripe exits beta in Australia, now open to all businesses

Jul21
by on July 21, 2014 at 3:06 pm
Posted In: Around the Web, Asia, Insider, Product Updates

Stripe has been testing out its service in a closed beta in Australia for nearly a year now, but today the payments provider announced it was finally shaking off that beta tag and opening the doors to any businesses in the country that wish to use the service. The move is its first official launch in the Asia-Pacific region and marks the fifth country in which Stripe now officially operates. It’s also running open and invite-only betas in 12 more countries. Stripe said today’s launch also includes support for international currencies, allowing users to charge their customers in their local currency and…

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Tango launches a $25m fund for mobile games as it looks to win the US chat app race

Jul21
by on July 21, 2014 at 3:00 pm
Posted In: Around the Web, Mobile, Tango

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Tango, the mobile messaging app firm that recently raised a $280 million funding round led by China’s Alibaba, is the latest chat app to make a big mobile gaming push after it announced a new $25 million fund dedicated to games. Money from the fund, which the company says is a first for a messaging company, will predominantly be used to pay for marketing and promotions for companies that build games for the Tango platform. Launched last year, Tango’s games service takes its cue from Asian messaging apps, leveraging user friendship graphs to allow them to share scores, run leaderboards, battle each other…

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Facebook’s referral traffic share grew over 10% in Q2 2014, Pinterest fell 19%, and Twitter slipped over 9%

Jul21
by on July 21, 2014 at 3:00 pm
Posted In: Around the Web, Social Media

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Social discovery and sharing platform Shareaholic today released its quarterly report for referral traffic from the eight largest social media sites. In Q2 2014, Facebook gained share, while Pinterest, Twitter, StumbleUpon, Reddit, YouTube, Google+ and LinkedIn all fell. As in the company’s previous reports, however, only the top three social networks are really worth considering. Here’s the breakdown from Shareholic, which tracks 400 million users visiting its network of 300,000 publishers: The month columns show the “share of visits,” a percentage of overall traffic (direct, social referrals, organic search, paid search, and so on) that sites received, while the last…

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5 strategies behind awesome customer service on social media

Jul21
by on July 21, 2014 at 2:47 pm
Posted In: Around the Web, How-To's, Social Media

President Obama Holds Twitter Town Hall Meeting

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With the modern man attached to his smartphone at the thumb, today’s consumers often look to social media as the go-to route for customer service interactions with brands around the world. Additionally, there’s a greater incentive for brands to satisfy needs and fix problems expressed on social. An irate traveler in an airport only influences other irate travelers. An irate, inconvenienced traveler on social media influences their followers – and potentially many more. Personally, I now default to seeking support and service first on social media. Often, these interactions begin when I hear two of the most inconvenient words in any…

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