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The Next Web is looking for a reporter in Europe – could it be you?

Oct14
by on October 14, 2014 at 3:12 pm
Posted In: Around the Web, UK, Voice

The Next Web

We’re looking for someone to join our team in Europe, helping The Next Web’s readers make sense of the world of technology. Based in London, Amsterdam or elsewhere in Europe, you’ll be able to write and report to a professional standard and demonstrate a passion for the technology industry. You’ll be keen to use your contacts and develop new ones, breaking news from the biggest companies in tech, and introducing the world to the best new startups and devices, too. Able to think on your feet and spot news angles that no-one else has thought of, you’ll also be fast and…

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The metrics you need to know to measure social media customer satisfaction

Oct14
by on October 14, 2014 at 2:30 pm
Posted In: Analysis and Opinion, Around the Web, hootsuite, How-To's, Social for Business, Social Media

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This post is part of a new series titled “Business Social,” and is brought to you by Hootsuite.

Providing excellent customer service is one of the top priorities of a successful business. Companies like Zappos have famously built their entire strategy on striving to give customers an amazing experience. It was this single-minded focus that led Zappos to be one of the first retailers to use social media as a customer care channel and sees them continuing to try out different ways to delight their customers. This approach has, at its core, a financial rationale. The lifetime value of a customer, as Zappos CEO Tony Hsieh sees it, is “a moving target that can increase if we can…

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Pre-order exclusive: Over 50% off the Limited Edition Black Hawk Drone

Oct14
by on October 14, 2014 at 1:30 pm
Posted In: Around the Web, Gadgets, Offers

Ready to fly your very own drone? The Black Hawk is ready for action, with a 6-axis flight control system that makes it easy for beginners to get started, and allows experts to try more complicated maneuvers. And it doesn’t hurt that it looks like a stealth bomber from the future. Use the included 4-channel remote to execute simple flight patterns, flips and more, and activate the Black Hawk’s on-board camera to record high-quality video of your flights. Whether you’re in the market for a great drone to get started with aerial R/C toys or are looking for a great gift…

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Skype Qik is Microsoft’s new take on mobile video messaging

Oct14
by on October 14, 2014 at 1:23 pm
Posted In: Apps, Around the Web, Product Launches

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Skype is introducing a new video messaging app for Android, iOS and Windows Phone called Skype Qik. As its name implies, the app is centered around sharing short, spontaneous clips. Taking a cue from ephemeral messaging apps such as Snapchat, each video clip lasts exactly two weeks – quite a long time, compared to some of its rivals – and videos can be erased by the sender at any moment, regardless of whether the recipients have watched it yet. Users can also block video messages from specific contacts, should they desire a little peace and quiet. (This feature is for…

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Just Add Audio: A simple iPhone app that brings royalty-free music to your home videos

Oct14
by on October 14, 2014 at 12:58 pm
Posted In: Apps, Around the Web, Insider

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VideoBlocks, an online provider of stock media for creatives, has today launched its first consumer-focused mobile app. Though VideoBlocks largely focuses on stock video (as its name suggests), with Just Add Audio for iPhone, the company is looking to make adding royalty-free music to your home videos and slideshows a cinch, courtesy of its audio-focused off-shoot AudioBlocks. How it works Once you’ve created an account, you select your videos or photos from your camera roll, and then hit ‘Choose Audio’.     You then select from a list of ‘moods’, which lets you drill down into sounds such as ‘Fun Guitar…

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