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Facebook testing enterprise messaging tool aimed at customer service

Jun02

by Sindy Cator on June 2, 2015 at 11:30 pm

If you’re doing business via Facebook, a new tool might buy you a bit of time with customers, and provide peace of mind. “Saved Replies” is a new feature Facebook is testing for business pages, where owners can create canned responses for use later on. TechCrunch reports Saved Replies can be found via the messaging interface on Facebook. Businesses are offered sample reply formats based on the type of business they have, but they can also choose to create their own. Saved Replies are found on a side menu in the messaging interface, and can be added to a message…

This story continues at The Next Web

└ Tags: facebook, syndicated

This might be Snapchat’s best product to date

Jun02

by Sindy Cator on June 2, 2015 at 9:53 pm

Posted In: Around the Web, Insider, Shareables

I had not anticipated this. This I had not anticipated. Although I perfectly qualify under the millennial age group, Snapchat‘s never really been my thing. Maybe it’s because I like things that aren’t so disposable, or temporary. I’ve had friends call me the human version of Timehop based on all the memories I unwillingly tend to remember. That’s why Snapchat’s newest product offering might just be the perfect thing to get me into the company. Introducing Ghostface Chillah, the official plushie of the Snapchat mascot. It comes in two sizes, small and large. Sure, those of us in tech may have homes…

This story continues at The Next Web

└ Tags: syndicated

Here’s how $115 can get you a gold Apple Watch

Jun02

by Sindy Cator on June 2, 2015 at 9:27 pm

Posted In: Around the Web, Shareables

Spending $10,000 or more on expiring wearable tech isn’t something many will want to do. Still, the Apple Watch Edition is hot. If you can’t spend a cool ten grand for a smartwatch, a well-funded Kickstarter campaign might be your best bet. Midas Touch offers a gold plating system anyone with a stainless steel Apple Watch can use to get some extra bling. It’s not a crazy new fad, either. While running a charge through your Apple Watch, you dust the wearable with a solution containing gold (included in the kit). It’s simple electrochemistry. To get to the plating process, you’ll first…

This story continues at The Next Web

└ Tags: syndicated

Pinterest’s Ben Silbermann sees new buyable pins as a way to earn people’s time

Jun02

by Sindy Cator on June 2, 2015 at 8:48 pm

Posted In: Around the Web, Insider

Pinterest’s Ben Silbermann was the public face of the new Pinterest e-commerce initiative, announced this morning, that now allows users to purchase pinned items directly from the service. Pinterest’s new “Buy It” pins represent a huge step for the company, bringing it into the big leagues with national e-commerce partners as well as regional and local merchants. But Pinterest’s co-founder and CEO sees the move more modestly, as an evolution in how people spend their time — as well as a way to expand the service and make it more useful. TNW caught up with Silbermann at the Pinterest event this afternoon and squeezed…

This story continues at The Next Web

└ Tags: syndicated

Senate passes the Freedom Act bill that could reform the NSA’s data collection

Jun02

by Sindy Cator on June 2, 2015 at 8:44 pm

Posted In: Around the Web, Insider

Though it took some time, the Senate today passed the USA Freedom Act in a 67 – 32 vote. The bill will moderate the NSA’s powers so that it can no longer collect metadata on phone calls in bulk. The bill flew through the House on May 14 in a landslide 338-88 vote. Itreached the Senate on May 22, but it hadn’t achieved the required majority in the upper house until today. The news comes one day after Section 215 of the Patriot Act – the bit of law the NSA used to justify it’s mass metadata collection – expired. Numerous…