The Book of Jonas by Stephen Dau
Reviewed by Stephanie from Dana Point, California.
Great customer support can be summed up in one goal: make it easy for customers to get their problem solved quickly and painlessly. Out of all the customer support channels available—phone, email, social or chat—live chat is by far the fastest, simplest and least obtrusive. So it is no surprise that nearly a third of consumers now expect live chat to be available for contacting a business. Customers prefer live chat for many of the same reasons we all enjoy chat in our personal lives—it’s quick, familiar and private (no more awkward phone calls on the morning commute). Most importantly,…
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The US Senate failed to pass legislation extending legal authority of the country’s spy agencies — including the National Security Agency (NSA) — to collect data on American citizens’ communications on Sunday, reports Reuters. Senator Rand Paul blocked an extension of the Patriot Act in a rare Sunday meeting at the Senate. With that, the NSA is no longer authorized to collect US citizens’ newly created phone records en masse. The expiration of three key provisions of the Patriot Act also means that the Federal Bureau of Investigation (FBI) cannot invoke it to obtain wiretap orders for ‘lone wolf’ terrorism…
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It appears that Amazon has been working on a new shopping experience based on pinboards. Stream tempts you with an endless list of products for men, women and the home, in an easy-to-browse format. The products shown are all sponsored, said to be updated daily and only list their prices. You do have an option to save items to your wishlist, but they stay separate from your standard Amazon wishlist. That’s really all there is to it at this point. Amazon doesn’t seem to have shared additional info via a press release, as it usually does. The company also doesn’t yet mention…
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