Dealing with customer service sucks – it is the bane of our existence as consumers. Once you’ve searched the site to find the right number – which feels purposefully hidden to discourage you from calling – you then talk to a robot that completely fails to understand what you’re saying (I said BILLING not Bill Clinton!). And let’s not even discuss the hold music… Eventually, you hit paydirt. You answer a few questions asked by a real human, only to find out you’re speaking to the wrong person, who proceeds to transfer your call to someone else. But seriously, the…
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