Galaxy Note 7 recall will cost Samsung a ‘heartbreaking amount’
As I’m sure you’re well aware by now, Samsung was forced to issue a global recall of the Galaxy Note 7 last week following reports that some handsets were randomly bursting into flames while on charge. It was later discovered that a faulty battery was to blame for the explosions. This put Samsung in a rather tricky situation. It could either replace all 2.5 million units that had already been produced — including unsold stock — or simply recollect them and issue owners a full refund. The firm decided to leave it up to customers to choose which option they’d prefer. The costs…
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