Facebook announces Messenger Business to let users to chat directly with companies
Mar25
During the opening keynote for Facebook’s F8 Developer Conference today, Mark Zuckerberg introduced Messenger Business, a new way for Facebook users to communicate with businesses directly within the Messenger app. The feature is part of the company’s launch of Messenger Platform, which will opening its API to third party developers. Now, companies can now integrate Messenger as a way to provide customers purchase information, such as receipt and shipment trackers. Facebook users can also shop straight through Messenger, using the platform like live support to chat with businesses and even make purchases directly within the thread. It is unclear whether Messenger Business…
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