Why every online store needs a customer service chatbot

Mar22
by on March 22, 2020 at 2:00 pm
Posted In: robots, syndication


In recent times, organizations have been competing with one another to implement chatbots for various reasons, including enhancing customer experience, streamlining processes, and fueling the demand for digital and innovative technologies. Cognitive technologies such as chatbots have become an apt candidate for end-use application as they have high automation feasibility, high potential of accuracy, low complexity and low execution time. Raising the bar through intelligence, virtual assistants have been propelled by advancements of mobile technology. Technology giants are putting their weight on a platform designed to answer ad-hoc queries in real-time and fuel sales as chatbots can remember customer preference…

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Why AI might be the most effective weapon we have to fight COVID-19

Mar21
by on March 21, 2020 at 5:00 pm
Posted In: artificial intelligence


If not the most deadly, the novel coronavirus (COVID-19) is one of the most contagious diseases to have hit our green planet in the past decades. In little over three months since the virus was first spotted in mainland China, it has spread to more than 90 countries, infected more than 185,000 people, and taken more than 3,500 lives. As governments and health organizations scramble to contain the spread of coronavirus, they need all the help they can get, including from artificial intelligence. Though current AI technologies are far from replicating human intelligence, they are proving to be very helpful in…

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