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Top 10 Data-Driven E-Commerce Technologies in 2018

Jun03
by on June 3, 2018 at 12:08 pm
Posted In: Around the Web, Contributors


Whether you’re a small e-commerce startup or a multinational online sales platform, your need for accurate data analysis is at a premium. You need customer and visitor data in order to ensure you can target your visitors’ needs effectively, as this both leads to happier, better served customers and increased revenues for your organization. This makes it imperative to secure access to quality data analysis technology. Yet not all data analytics tools are created equal. You need to know which of the countless hundreds of data analysis companies available are the ones that will bring you the most success through…

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Office 365 Pro Plus meets Windows 10S, they don’t fall in love.

Jun03
by on June 3, 2018 at 10:10 am
Posted In: Around the Web

I recently purchased a couple of Surface Laptops, that run Windows 10S. I went to install a couple of my Office 365 Pro Plus licenses on them. Now I’m wondering what that S stands for (apart from ‘Security’), after coming up against these three immutable laws:

  • If you’ve got Windows 10S, you can only install apps from the Office Store. Okay…
  • If you’ve got an Office 365 Pro Plus subscription, you can install Office 365 Pro Plus on up to 5 devices that are “compatible with Windows 7 or later”. Yipee!
  • Office 365 Pro Plus is not available via the Office Store. What the!

Well that’s just plain Windows 10Stupid. Can someone from the Windows Store team explain that to someone from the Office Marketing team, so they can add “…unless you have Windows 10S” to their Office 365 Pro Plus copy, please?

Note that you can ‘upgrade’ your Windows 10S devices to a non 10S version that lets your kids download viruses unassisted. But unless you’re willing to open that Pandora’s Box, Microsoft effectively stymie you from installing their own software on their own operating system. Nuts. Absolute nuts.

Ah well. In other Office 365 world news:

That is, unless they have Windows 10S and an Office 365 Pro Plus subscription, it seems.

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Context is the only thing that can save chatbots

Jun03
by on June 3, 2018 at 8:30 am
Posted In: Around the Web, artificial intelligence, Contributors, Insider, Tale from the Trenches of Tech


We’ve all been there. Bounced around to different departments, put on hold, shifted from agent to agent, forced to repeat our mailing address or ticket number or describe the problem we’re desperately trying to get solved again and again across a multitude of different channels. Somehow, despite all the hype around machine learning, conversational interfaces, and personalization, the vast majority of customer experiences still leave us wondering if we’re trapped in a particularly torturous episode of Black Mirror. Live chat was supposed to save us from call center purgatory, but instead it just created another conversation silo – and a…

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Self-driving cars will kill people and we need to accept that

Jun02
by on June 2, 2018 at 4:30 pm
Posted In: Around the Web, artificial intelligence, Contributors, Insider, Insights


Recently, headlines have been circulating speculation about what we need to do about the risks of self-driving vehicles. After one of its self-driving vehicles was responsible for a fatal crash, Uber has temporarily paused all autonomous vehicle testing in the state of Arizona. In its wake, Arizona Governor Douglas Ducey has reiterated his position to prioritize public safety as a top priority and has described the Uber accident as an “unquestionable failure” in preserving this priority. Also recently, Tesla confirmed that a recent highway crash (which killed the driver of the vehicle) happened while the Tesla Autopilot system (a semi-autonomous…

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