Dropifi is looking to streamline customer feedback. The Ghanian startup built a widget to replace contact forms and provide businesses with the kind of customer insights most consumers fail to fill out on websites. The company was founded in 2011. Less than two years later, it became the first startup from Africa to receive funding from 500 Startups. As of 2013, Dropifi had over 6,000 paying customers in 30 countries worldwide. The service solves a universal problem for companies but it happens that it was built in Ghana, where the internet penetration rate is just 40 percent. The Dropifi story got me thinking about…
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