This post is brought to you by Comcast Business. Follow us @comcastbusiness. Here’s a sobering story… Looking at the resignation letter on my desk, I don’t understand how we got it so wrong. He was our top salesman and was the most vocal about offering a cloud solution as an option alongside our existing product. And now he’s joining our biggest competitor, who hasn’t even considered the cloud. Why? Execution was clearly the issue. The strategy was correct but our implementation was a disaster as new issues kept surprising us. We underestimated how this new offering would confuse customers. We thought they understood cloud computing. But it simply stalled sales. They…
This story continues at The Next Web