Apple says only 9 customers have complained about bent iPhones
After a flurry of reports of new aluminum iPhones 6 Plus getting bent while in pockets, Apple tells CNBC Tech that only nine customers have actually complained about the issue and that bending isn’t normal under everyday use. Apple also told CNBC that, “new iPhones feature steel/titanium inserts to reinforce stress locations and use the strongest glass in the industry.” An Apple Spokeswoman told The Wall Street Journal, “with normal use a bend in iPhone is extremely rare.” Yesterday TNW chatted with Apple support to determine if having a bent phone was normal and to see if customers could get a refund. The…
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