The Daily Dose

As passengers, we typically see the shiny new technology that provides automated check-in kiosks, real-time luggage tracking or yet another mobile app that allows travelers to manage their customer experience. Meanwhile, Airline tech has a bad reputation which is notoriously caused by adding new reservations systems on top of legacy technology. Whether it’s British Airways, Southwest Airlines, or Delta, all these tales have the same ending. The pressures of 24-hour uptime while continuously adding new solutions are already well documented, but what about the airports? How can they better manage the increasing number of frequent flyers entering their departure and arrival areas? From…

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