3 reasons why every CEO should do their own customer support
May04
Girish Mathrubootham is the CEO of Freshdesk, a SaaS based customer support software. Some may know me as the CEO of Freshdesk, but I like to introduce myself as a Support Guy who went on to become a CEO. Thirteen years ago, I started my career as a pre-sales engineer offering support to complex tech projects. A few years later, I became a Product Manager and directly oversaw the customer support and pre-sales teams for several years before deciding to launch Freshdesk. Today, our company has over 18,000 customers. Because we offer free support, our agents deal with more than 500 queries…
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