Angry Vive owner bashes HTC customer service for losing his VR set

Jul20

by Sindy Cator on July 20, 2016 at 3:34 pm

In addition to maintaining a blog on virtual reality, VRGamingEvolved also runs a YouTube channel where he reviews various VR experiences with his HTC Vive. But for the past several weeks, he’s been involved in a tedious customer service nightmare with HTC that has rendered him unable to do his job. The complications first began seven weeks ago when he sent in his HTC Vive for a routine repair and maintenance procedure after experiencing issues with the display of the headset. Unfortunately, when the set came back, the glitches continued to persist. After a series of futile exchanges, HTC customer service accused VRGamingEvolved of lying about his malfunctioning Vive…