Lyft investigates claims of employees peeking at riders’ contact info and destinations

Lyft is conducting an internal investigation to verify claims about its employees snooping on passengers’ private information – including their contact details and routes – to track their significant others, ex-partners, and celebrities. TechCrunch heard from the cab-hailing service that staffers in many departments within the company had access to this information, and sources said that employees abused it routinely. They were granted access so they could troubleshoot customers’ issues, gather analytics data, and look into fraud claims, and the backend tool is said to log all queries, but that apparently didn’t stop people within the company from taking advantage of…
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