Uber now lets drivers leave detailed feedback about riders
Sep26
Amidst a series of troubles worldwide, Uber is taking steps to ensure its drivers feel as safe as its passengers. The company’s new Feedback for Riders takes rider ratings beyond the stars. Starting today, UberPOOL and UberX riders in the US and Canada will be able to receive constructive feedback in order to create a better community for both drivers and riders. The company is aware that passengers check (and care about) their rating, but most of the time don’t know the reason behind it. Now, they’ll have a “detailed” explanation as to why they received the score they did,…
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