As a customer, it’s only fair to demand the best customer service possible from a company. You expect to be treated justly and fair. And this happens… most of the time. But there are instances in which customer service sucks. How can they treat you like this? Should you complain? Don’t they care about their reputation? They absolutely do care about their reputation. But it’s important to understand that no company will ever have a 100 percent success rate with regards to customer relationships. There’s always a small percentage of people that will complain no matter what you do, or…
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