Korean Air doesn’t offer in-flight Wi-Fi because it doesn’t want to disappoint anyone

In-flight Wi-Fi is still very much a rarity in Europe, but in Asia and America it’s everywhere. That said, some carriers still steadfastly refuse to implement it on their fleets. One of these holdouts is Korean Air – the flag carrier of South Korea, and a four-star Skytrax airline. The reason has nothing to do with cost or customer demand, and has everything to do with in-flight Wi-Fi kinda sucking. Here’s what Dante Dionne, senior innovation technology officer at Korean Air, had to say in an interview with APEX magazine: I believe that passengers have similar expectations for in-flight and…
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