Skype gets smarter with five new conversational bots, including Skyscanner
I can’t be the only one that’s still awe-struck by bots. The idea that you can book a flight abroad, order a meal from Burger King, or refresh your wardrobe by chatting to an algorithm is nothing short of mind-boggling to me. At the forefront of this revolution in how people interact with brands has been Facebook, with Skype closely following. But that gap looks set to narrow, as Microsoft just announced five new bots, most of which tie into key travel and lifestyle brands. The one I’m most excited about is for Skyscanner – one of the world’s biggest flight search engines.…
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