Uber’s defence against number of sexual assaults by drivers is outrageous
Mar07
Over the weekend, BuzzFeed News published leaked screenshots from Uber’s customer service system that showed over 6,000 complaints relating to “sexual assault” and more than 5,000 containing the word “rape.” As a company that already has a tarnished reputation when it comes to passenger safety, Uber really can’t afford this kind of bad press and has published an open letter on Medium to dispute the claims. Uber claims that the screenshots obtained by Buzzfeed from a former customer service staff member are inaccurate. The company’s defence? “Our analysis for all of these results shows five tickets that allege an actual rape occurred…
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