Front expands its team working platform to include a collaborative SMS feature powered by Twilio
Front, a platform that helps teams collaborate by providing shared inboxes, has announced that users can also now access a team SMS feature. Although not every business will need the SMS feature, it could prove to be useful for anyone that operates (or is a part of) a fleet of delivery drivers, Front suggests, or pretty much anyone with a phone support number. “You employ drivers, and your team sometimes communicates with these drivers over SMS. You’ve got a dedicated phone number, which is great, but how are you going to collaborate? Who is going to respond? How are they going…
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